Authorize.Net experienced a notice incident on August 6, 2025 affecting Access/Login - Merchant Interface/Portal and Access/Login - Partner Interface/Portal, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Aug 06, 2025, 06:23 AM UTC
Authorize.net was aware of an issue which affected the access for merchants and/or partners using new.authorize.net and demo.authorize.net. The issue has been resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Impact: Users may have experienced issues accessing new.authorize.net and demo.authorize.net portals. Reported Start Time: 02:51 GMT on 6 August 2025 Reported End Time: 05:15 GMT on 6 August 2025 Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC21525904
- postmortem Aug 06, 2025, 10:07 PM UTC
Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/)