Athabasca University experienced a critical incident on July 28, 2025 affecting Staff Services & Supports, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Staff Services & Supports
Update timeline
- investigating Jul 28, 2025, 02:53 PM UTC
Banner is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
- monitoring Jul 28, 2025, 04:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2025, 06:15 PM UTC
This incident has been resolved.