Athabasca University incident

DegreeWorks Outage

Resolved after 1 hour, on October 8, 2026.

resolved Oct 08, 2026, 05:34 PM UTC

DegreeWorks was unavailable from approximately 8:30 AM to 9:30 AM MDT on October 8, 2026, due to a server restart. The service was restored at 9:12 AM, with some slowness and intermittent errors until approximately 9:30 AM. DegreeWorks has been operating normally since then. No data was lost. We are taking steps to prevent a recurrence.

Started
Oct 08, 2026, 02:30 PM UTC
Resolved
Oct 08, 2026, 03:30 PM UTC
Duration
1h
Detected by Pingoru
Oct 08, 2026, 02:30 PM UTC

Update timeline

  1. resolved Oct 08, 2026, 05:34 PM UTC

    DegreeWorks was unavailable from approximately 8:30 AM to 9:30 AM MDT on October 8, 2026, due to a server restart. The service was restored at 9:12 AM, with some slowness and intermittent errors until approximately 9:30 AM. DegreeWorks has been operating normally since then. No data was lost. We are taking steps to prevent a recurrence.

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