Athabasca University incident

MyAU Student Portal outage

Critical Vendor's status page →

Resolved after 2 hours 35 minutes, affecting myAU Student Portal, on December 16, 2025.

monitoring Dec 16, 2025, 03:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 16, 2025, 03:26 PM UTC
Resolved
Dec 16, 2025, 06:02 PM UTC
Duration
2h 35m
Detected by Pingoru
Dec 16, 2025, 03:26 PM UTC

Affected components

myAU Student Portal

Update timeline

  1. investigating Dec 16, 2025, 03:26 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 16, 2025, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 16, 2025, 06:02 PM UTC

    This incident has been resolved.

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