Resolved after 3 hours 42 minutes, affecting Staff Services & Supports, on October 14, 2025.
This incident has now been resolved. Case management is now functioning correctly.
Affected components
Staff Services & Supports
Update timeline
- investigating Oct 14, 2025, 02:57 PM UTC
We are currently investigating an issue with an error on case creation in the Student Relationship Management system.
- resolved Oct 14, 2025, 06:39 PM UTC
This incident has now been resolved. Case management is now functioning correctly.
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