Is Athabasca University down?

Last checked 3m ago
Current status
4 Athabasca University components are degraded

The other 5 are up. Active incident: Vulnerability Outage – Remediation in progress.

  • Library & Research Systems: degraded
  • Staff Services & Supports: degraded
  • Student Services & Supports: degraded
  • Websites: degraded

4 Athabasca University components are degraded right now (last checked 3m ago). The other 5 are up. Active incident: Vulnerability Outage – Remediation in progress.

Real-time Athabasca University status, recent outages, and incident history: pulled directly from Athabasca University's official status page at status.athabascau.ca every 5 minutes. Pingoru tracks 9 Athabasca University services and has captured 10 incidents in the last 90 days (86.54% uptime). Get email, Slack, Discord, or webhook alerts the moment Athabasca University reports a new incident, free for 3 monitors, no credit card.

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Athabasca University uptime 86.54% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 13d 17h
    Started Oct 22, 2026, 10:25 PM UTC
    WebsitesLibrary & Research SystemsStaff Services & SupportsStudent Services & Supports
    Timeline · 1 update
    • investigating · Oct 22, 2026, 10:25 PM UTC

      Due to a critical PHP vulnerability affecting systems worldwide, we are taking preventative steps to protect our systems, which may result in temporary disruptions over the next few days.

    Latest: Due to a critical PHP vulnerability affecting systems worldwide, we are taking preventative steps to protect our systems, which may result in temporary disruptions over the next fe…

Recent outages & incidents

Past 90 days
  1. Resolved 8h 34m
    Started Oct 20, 2026, 09:19 PM UTC · Resolved Oct 21, 2026, 05:53 AM UTC
    Staff Services & SupportsStudent Services & Supports
    Timeline · 2 updates
    • investigating · Oct 20, 2026, 09:19 PM UTC

      The T2202 tax form service fails to render some PDFs. We are investigating.

    • resolved · Oct 21, 2026, 05:53 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 10d 21h
    Started Oct 09, 2026, 11:27 PM UTC · Resolved Oct 20, 2026, 08:35 PM UTC
    myAU Student Portal
    Timeline · 3 updates
    • investigating · Oct 09, 2026, 11:27 PM UTC

      At the time of registration some courses are asking for prerequisite declarations which do not align with the course syllabus. We are investigating the cause of this issue. In the meantime, if you are presented with a prerequisite declaration for a course where there shouldn't be one, please select "yes" to the incorrect one(s) provided on the form to proceed with your registration. Alternatively, you can submit a course registration via the manual process available at https://studentforms.athabascau.ca/undergraduate-course-registration. Please use "I have another reason...." and put "pre-req issue" as the Submission Reason.

    • investigating · Oct 20, 2026, 08:34 PM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 20, 2026, 08:35 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h
    Started Oct 08, 2026, 02:30 PM UTC · Resolved Oct 08, 2026, 03:30 PM UTC
    Timeline · 1 update
    • resolved · Oct 08, 2026, 02:30 PM UTC

      DegreeWorks was unavailable from approximately 8:30 AM to 9:30 AM MDT on October 8, 2026, due to a server restart. The service was restored at 9:12 AM, with some slowness and intermittent errors until approximately 9:30 AM. DegreeWorks has been operating normally since then. No data was lost. We are taking steps to prevent a recurrence.

    Latest: DegreeWorks was unavailable from approximately 8:30 AM to 9:30 AM MDT on October 8, 2026, due to a server restart. The service was restored at 9:12 AM, with some slowness and inter…

  4. Resolved 1h 13m
    Started Oct 06, 2026, 05:48 PM UTC · Resolved Oct 06, 2026, 07:02 PM UTC
    Login
    Timeline · 2 updates
    • monitoring · Oct 06, 2026, 05:48 PM UTC

      Fix applied and monitoring

    • resolved · Oct 06, 2026, 07:02 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 3d 4h
    Started Sep 29, 2026, 03:47 PM UTC · Resolved Oct 02, 2026, 07:56 PM UTC
    Microsoft Office 365
    Timeline · 2 updates
    • investigating · Sep 29, 2026, 03:47 PM UTC

      Some Microsoft services are experiencing issues. Issues may include but are not limited to sending emails and/or accessing teams calendars Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

    • resolved · Oct 02, 2026, 07:56 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Athabasca University outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Athabasca University outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 9 components checked every 5 minutes
52incidents recorded
27last 12 months
10last 90 days
26 hourstypical duration, 12 months

The longest incident in the last year, OROS Course Registration - Prerequisite Declaration on October 9, 2026, ran for 11 days. 25 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Library & Research Systems7
  • Staff Services & Supports7
  • Student Services & Supports5
  • myAU Student Portal4
  • Learning Environment3

Latest incidents

  • Vulnerability Outage – Remediation in progress October 22, 2026 · still open · major outage

    Due to a critical PHP vulnerability affecting systems worldwide, we are taking preventative steps to protect our systems, which may result in temporary…

  • T2202 tax forms - PDF Rendering October 20, 2026 · 9 hours · degraded service

    The T2202 tax form service fails to render some PDFs. We are investigating.

  • OROS Course Registration - Prerequisite Declaration October 9, 2026 · 11 days · degraded service

    At the time of registration some courses are asking for prerequisite declarations which do not align with the course syllabus. We are investigating the cause…

Outage history

Past 90 days · 10 incidents View full outage history →