Athabasca University incident

LDAP login failure

Resolved after 34 minutes, affecting Login and Staff Services & Supports, on September 28, 2026.

monitoring Sep 28, 2026, 06:28 PM UTC

We are continuing to monitor for any further issues.

Started
Sep 28, 2026, 05:54 PM UTC
Resolved
Sep 28, 2026, 06:29 PM UTC
Duration
34m
Detected by Pingoru
Sep 28, 2026, 05:54 PM UTC

Affected components

LoginStaff Services & Supports

Update timeline

  1. monitoring Sep 28, 2026, 05:54 PM UTC

    LDAP login for certain applications has been failing since LDAP had been upgraded. Fix is in place and being monitored.

  2. monitoring Sep 28, 2026, 06:28 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 28, 2026, 06:29 PM UTC

    Confirmed that resolution has been effective.

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