Athabasca University incident

Grades Outage

Resolved after 1 day 13 hours, affecting Student Services & Supports, on December 21, 2025.

investigating Dec 21, 2025, 02:53 AM UTC

The ability to check your grades via MyAU is experiencing an outage. Our team is currently investigating the issue. Please refer to this page for the latest updates.

Started
Dec 21, 2025, 02:39 AM UTC
Resolved
Dec 22, 2025, 04:19 PM UTC
Duration
1d 13h
Detected by Pingoru
Dec 21, 2025, 02:39 AM UTC

Affected components

Student Services & Supports

Update timeline

  1. investigating Dec 21, 2025, 02:39 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 21, 2025, 02:53 AM UTC

    The ability to check your grades via MyAU is experiencing an outage. Our team is currently investigating the issue. Please refer to this page for the latest updates.

  3. resolved Dec 22, 2025, 04:19 PM UTC

    This incident has been resolved.

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