Athabasca University experienced a major incident on December 21, 2025 affecting Student Services & Supports, lasting 1d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Student Services & Supports
Update timeline
- investigating Dec 21, 2025, 02:39 AM UTC
We are currently investigating this issue.
- investigating Dec 21, 2025, 02:53 AM UTC
The ability to check your grades via MyAU is experiencing an outage. Our team is currently investigating the issue. Please refer to this page for the latest updates.
- resolved Dec 22, 2025, 04:19 PM UTC
This incident has been resolved.