Athabasca University incident

Microsoft services outage

Resolved after 3 days 6 hours, affecting Microsoft Office 365, on August 31, 2026.

monitoring Sep 01, 2026, 03:42 PM UTC

Microsoft is deploying a fix across their infrastructure and we are monitoring the results. We will continue to check Microsoft's status page for updates and will post here once service is fully restored. Microsoft status: https://status.cloud.microsoft/m365

Started
Aug 31, 2026, 04:10 PM UTC
Resolved
Sep 03, 2026, 10:26 PM UTC
Duration
3d 6h
Detected by Pingoru
Aug 31, 2026, 04:10 PM UTC

Affected components

Microsoft Office 365

Update timeline

  1. investigating Aug 31, 2026, 04:10 PM UTC

    Microsoft outlook which is essential for email functionality is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

  2. monitoring Aug 31, 2026, 04:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Aug 31, 2026, 06:52 PM UTC

    We are currently investigating this issue.

  4. identified Aug 31, 2026, 08:14 PM UTC

    We're aware of an issue that is impacting Microsoft services including but not limited to Outlook, Teams, and/or OneDrive. We're monitoring the Microsoft's status page for updates and will post here once service is restored. Microsoft status: https://status.cloud.microsoft/m365

  5. monitoring Sep 01, 2026, 03:42 PM UTC

    Microsoft is deploying a fix across their infrastructure and we are monitoring the results. We will continue to check Microsoft's status page for updates and will post here once service is fully restored. Microsoft status: https://status.cloud.microsoft/m365

  6. resolved Sep 03, 2026, 10:26 PM UTC

    This incident has been resolved.

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