Athabasca University incident

MuchLearning login issues

Resolved after 6 hours 28 minutes, affecting Student Services & Supports, on March 31, 2026.

monitoring Mar 31, 2026, 10:01 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 31, 2026, 04:26 PM UTC
Resolved
Mar 31, 2026, 10:54 PM UTC
Duration
6h 28m
Detected by Pingoru
Mar 31, 2026, 04:26 PM UTC

Affected components

Student Services & Supports

Update timeline

  1. investigating Mar 31, 2026, 04:26 PM UTC

    Learners are currently experiencing issues with logging into MuchLearning. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

  2. monitoring Mar 31, 2026, 10:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 10:54 PM UTC

    This incident has been resolved.

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