Athabasca University experienced a major incident on March 31, 2026 affecting Student Services & Supports, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Student Services & Supports
Update timeline
- investigating Mar 31, 2026, 04:26 PM UTC
Learners are currently experiencing issues with logging into MuchLearning. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
- monitoring Mar 31, 2026, 10:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2026, 10:54 PM UTC
This incident has been resolved.