Athabasca University incident

Degree Works outage

Resolved after 3 hours 9 minutes, affecting Staff Services & Supports, on October 2, 2025.

monitoring Oct 02, 2025, 07:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 02, 2025, 05:07 PM UTC
Resolved
Oct 02, 2025, 08:17 PM UTC
Duration
3h 9m
Detected by Pingoru
Oct 02, 2025, 05:07 PM UTC

Affected components

Staff Services & Supports

Update timeline

  1. investigating Oct 02, 2025, 05:07 PM UTC

    Degree Works is currently experiencing an outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

  2. identified Oct 02, 2025, 05:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 02, 2025, 07:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 02, 2025, 08:17 PM UTC

    This incident has been resolved.

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