Athabasca University incident

GRADES outage

Critical Resolved View vendor source →

Athabasca University experienced a critical incident on November 26, 2025 affecting Staff Services & Supports, lasting 22h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 08:09 PM UTC
Resolved
Nov 27, 2025, 06:29 PM UTC
Duration
22h 20m
Detected by Pingoru
Nov 26, 2025, 08:09 PM UTC

Affected components

Staff Services & Supports

Update timeline

  1. investigating Nov 26, 2025, 08:09 PM UTC

    GRADES is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

  2. resolved Nov 27, 2025, 06:29 PM UTC

    This incident has been resolved.