Athabasca University incident

OROS Course Registration - Prerequisite Declaration

Resolved after 10 days 21 hours, affecting myAU Student Portal, on October 9, 2026.

investigating Oct 20, 2026, 08:34 PM UTC

We are continuing to investigate this issue.

Started
Oct 09, 2026, 11:27 PM UTC
Resolved
Oct 20, 2026, 08:35 PM UTC
Duration
10d 21h
Detected by Pingoru
Oct 09, 2026, 11:27 PM UTC

Affected components

myAU Student Portal

Update timeline

  1. investigating Oct 09, 2026, 11:27 PM UTC

    At the time of registration some courses are asking for prerequisite declarations which do not align with the course syllabus. We are investigating the cause of this issue. In the meantime, if you are presented with a prerequisite declaration for a course where there shouldn't be one, please select "yes" to the incorrect one(s) provided on the form to proceed with your registration. Alternatively, you can submit a course registration via the manual process available at https://studentforms.athabascau.ca/undergraduate-course-registration. Please use "I have another reason...." and put "pre-req issue" as the Submission Reason.

  2. investigating Oct 20, 2026, 08:34 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 20, 2026, 08:35 PM UTC

    This incident has been resolved.

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