Athabasca University incident

Windows 365 application issues

Resolved after 11 hours 30 minutes, affecting Staff Services & Supports, on March 17, 2026.

monitoring Mar 17, 2026, 02:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 17, 2026, 03:33 AM UTC
Resolved
Mar 17, 2026, 03:03 PM UTC
Duration
11h 30m
Detected by Pingoru
Mar 17, 2026, 03:33 AM UTC

Affected components

Staff Services & Supports

Update timeline

  1. investigating Mar 17, 2026, 03:33 AM UTC

    Windows 365 which provide some staff with a virtual workspace to access to AU systems is currently experiencing issues. Staff are aware of the issue and are working to troubleshoot the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

  2. monitoring Mar 17, 2026, 02:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 17, 2026, 03:03 PM UTC

    This incident has been resolved.

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