Athabasca University experienced a major incident on March 17, 2026 affecting Staff Services & Supports, lasting 11h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Staff Services & Supports
Update timeline
- investigating Mar 17, 2026, 03:33 AM UTC
Windows 365 which provide some staff with a virtual workspace to access to AU systems is currently experiencing issues. Staff are aware of the issue and are working to troubleshoot the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
- monitoring Mar 17, 2026, 02:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2026, 03:03 PM UTC
This incident has been resolved.