Athabasca University experienced a major incident on October 2, 2025 affecting Staff Services & Supports, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Staff Services & Supports
Update timeline
- investigating Oct 02, 2025, 05:07 PM UTC
Degree Works is currently experiencing an outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
- identified Oct 02, 2025, 05:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 02, 2025, 07:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2025, 08:17 PM UTC
This incident has been resolved.