WellSky experienced a minor incident on July 25, 2025 affecting CarePort Discharge and CarePort Intake, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 25, 2025, 04:08 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Jul 25, 2025, 04:11 PM UTC
The Solution is currently unavailable and we are working to restore service. Next Update - within 30 minutes
- monitoring Jul 25, 2025, 04:28 PM UTC
WellSky has resolved the issue and the solution should now be available. We will continue to monitor closely over the next 2 hours. If you are still experiencing the issue, please reach out to support.
- resolved Jul 25, 2025, 04:35 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.