WellSky incident
Care Management/Referral Management Incomplete Functionality
Affected components
Update timeline
- identified Mar 07, 2026, 01:53 AM UTC
WellSky has identified the issue causing issue in our referral workflow that may cause a patient’s new referral to be unintentionally shared with providers associated with prior referrals for that same patient after a patient choice is made. Customer Impact In a limited number of cases, providers who were part of earlier referrals may have visibility into a newly created referral when they should not. This could result in confusion or unexpected notifications but does not impact the completion or clinical accuracy of the referral itself. Next Update - 09th March by 08:00 AM
- resolved Mar 09, 2026, 01:54 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
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