WellSky experienced a minor incident on July 15, 2026 affecting CarePort Referral Management, lasting 5h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2026, 04:56 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Jul 15, 2026, 05:05 PM UTC
WellSky is investigating an issue causing degraded system performance and clients may experience issues with document loading and combining. Next Update - within 30 minutes
- investigating Jul 15, 2026, 05:34 PM UTC
WellSky continues to investigate an issue causing degraded system performance and clients may experience issues with document loading and combining. Next Update - within 30 minutes
- monitoring Jul 15, 2026, 06:14 PM UTC
WellSky has resolved the issue causing degraded system performance and clients may experience issues with document loading and combining. We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
- resolved Jul 15, 2026, 10:01 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.