WellSky experienced a minor incident on June 1, 2026 affecting CarePort Discharge, lasting 11h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 02:39 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Jun 01, 2026, 02:47 PM UTC
WellSky is investigating an issue causing some patients to not appear in the solution. Next Update - within 30 minutes
- investigating Jun 01, 2026, 03:13 PM UTC
WellSky is investigating an issue causing some patients to not appear in the solution. Next Update - within 30 minutes
- investigating Jun 01, 2026, 03:46 PM UTC
WellSky is investigating an issue causing some patients to not appear in the solution. Next Update - within 60 minutes
- identified Jun 01, 2026, 04:46 PM UTC
WellSky has identified the issue causing some patients to not appear in the solution. Next Update - within 60 minutes
- identified Jun 01, 2026, 05:44 PM UTC
WellSky has identified the issue causing some patients to not appear in the solution. We thank you for your patience as we continue to work towards a resolution. Next Update - within 60 minutes
- identified Jun 01, 2026, 06:19 PM UTC
WellSky has identified the issue causing some patients to not appear in the solution. We thank you for your patience as we continue to work towards a resolution. Next Update - within 60 minutes
- identified Jun 01, 2026, 08:26 PM UTC
WellSky has identified the issue causing some patients to not appear in the solution, this should not impact any new patients going forward. WellSky continues to work to restore the missing patients in the solution. We thank you for your patience as we continue to work towards a resolution. Next Update - 6/2 @ 12 PM CT
- resolved Jun 02, 2026, 02:17 AM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.