WellSky experienced a minor incident on December 7, 2025 affecting CarePort Discharge and CarePort Intake, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 07, 2025, 05:31 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Dec 07, 2025, 05:32 PM UTC
We are continuing to investigate this issue.
- investigating Dec 07, 2025, 06:10 PM UTC
Wellsky is currently experiencing an issue that is causing users to receive a 503 service temporarily unavailable error. CarePort Discharge/Intake users are requested to clear their browser cache and cookies as a troubleshooting step. Next Update - within 30 minutes
- resolved Dec 07, 2025, 06:28 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.