WellSky experienced a minor incident on August 25, 2026 affecting CarePort Care Management, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 25, 2026, 07:19 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Aug 25, 2026, 07:23 PM UTC
WellSky is investigating an issue where some clients are not able to reach our FaxAttach fax numbers. Next Update - within 30 minutes
- investigating Aug 25, 2026, 07:53 PM UTC
WellSky is investigating an issue where some clients are not able to reach our FaxAttach fax numbers. Next Update - within 30 minutes
- monitoring Aug 25, 2026, 08:03 PM UTC
WellSky has resolved the issue causing clients to be unable to reach our FaxAttach fax numbers. We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
- resolved Aug 25, 2026, 09:06 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.