WellSky incident
CarePort Referral Intake, Discharge, and Intake issue
WellSky experienced a minor incident on June 2, 2026 affecting CarePort Referral Intake and CarePort Discharge and 1 more component, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2026, 05:46 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- identified Jun 02, 2026, 05:59 PM UTC
WellSky has identified an issue impacting new and existing referrals causing some to have missing updates or static data. Next Update - 2:30 PM CT
- identified Jun 02, 2026, 07:36 PM UTC
WellSky has identified an issue impacting new and existing referrals causing some to have missing updates or static data. Thank you for you patience while we are continuing to work towards resolving this issue. Next Update - 3:30 PM CT
- identified Jun 02, 2026, 08:30 PM UTC
WellSky continues to work on the resolution for an issue impacting new and existing referrals causing some to have missing updates or static data. Thank you for you patience while we are continuing to work towards resolving this issue. Next Update - 5:00 PM CT
- identified Jun 02, 2026, 09:52 PM UTC
WellSky continues to work on the resolution for an issue impacting new and existing referrals causing some to have missing updates or static data. Thank you for you patience while we are continuing to work towards resolving this issue. Next Update - 6/3 @ 9:00 AM CT
- identified Jun 03, 2026, 02:50 PM UTC
WellSky has corrected many of the impacted referrals and continues to work on identifying and correcting any additional referrals that are impacted. Thank you for you patience while we are continuing to work towards resolving this issue. Next Update - 5 PM CT
- identified Jun 03, 2026, 09:13 PM UTC
WellSky has corrected many of the impacted referrals, and is continuing to validate that all impacted referrals are identified and corrected. Thank you for you patience while we are continuing to work towards resolving this issue. Next Update - 6/4/2026 @ 12 PM CT
- resolved Jun 04, 2026, 04:15 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.