WellSky experienced a minor incident on August 10, 2026 affecting CarePort Insight, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 10, 2026, 01:08 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Aug 10, 2026, 01:28 PM UTC
WellSky is investigating an issue that impacts Insight clients causing a 500 error. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - within 30 minutes
- resolved Aug 10, 2026, 01:34 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.