WellSky experienced a minor incident on December 11, 2025 affecting CarePort Care Management and CarePort Transition, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 11, 2025, 04:59 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Dec 11, 2025, 05:09 PM UTC
WellSky is investigating an issue causing users to be unable to locate patient records, update records and send referrals. Next Update - within 30 minutes
- resolved Dec 11, 2025, 05:22 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.