WellSky Outage History

WellSky is up right now

Pingoru has recorded 52 incidents for WellSky: 33 in the last 12 months and 9 in the last 90 days.

Source: status.careport.wellsky.com

52incidents recorded
33last 12 months
9last 90 days
9 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct6%
Pingoru began tracking WellSky in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202611 of 744 (0%)
June 20265106 of 720 (15%)
July 2026412 of 744 (2%)
August 202656 of 744 (1%)
September 202612 of 720 (0%)
October 2026234 of 590 (6%)

Incidents, newest first

Minor June 12, 2025 Care Management, Referral Management, Discharge, and Intake 2h 4m CarePort Care Management, CarePort Referral Management, CarePort Connect, CarePort Discharge and 1 more

Started Jun 12, 2025, 06:40 PM UTC· resolved Jun 12, 2025, 08:44 PM UTC

  1. investigating Jun 12, 2025, 06:40 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Jun 12, 2025, 06:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 12, 2025, 07:05 PM UTC

    WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes

  4. investigating Jun 12, 2025, 07:23 PM UTC

    WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes

  5. investigating Jun 12, 2025, 07:36 PM UTC

    WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes

  6. investigating Jun 12, 2025, 07:57 PM UTC

    WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes

  7. investigating Jun 12, 2025, 08:22 PM UTC

    WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 1 hour

  8. resolved Jun 12, 2025, 08:44 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Read the full incident report →

Minor April 2, 2025 Intake Issue 1h 14m CarePort Intake

Started Apr 02, 2025, 07:35 PM UTC· resolved Apr 02, 2025, 08:50 PM UTC

  1. investigating Apr 02, 2025, 07:35 PM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Apr 02, 2025, 08:12 PM UTC

    WellSky is investigating an issue causing slowness and inaccessibility of the Intake tile. Next Update - within 30 minutes

  3. resolved Apr 02, 2025, 08:50 PM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Read the full incident report →

Minor March 11, 2025 Care Management and Discharge Issue 1h 39m CarePort Care Management, CarePort Discharge

Started Mar 11, 2025, 02:40 AM UTC· resolved Mar 11, 2025, 04:19 AM UTC

  1. investigating Mar 11, 2025, 02:40 AM UTC

    WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes

  2. investigating Mar 11, 2025, 02:57 AM UTC

    The Solution is currently unavailable, and we are working to restore service. Next Update - within 30 minutes

  3. monitoring Mar 11, 2025, 03:30 AM UTC

    WellSky has resolved the issue, and the solution should now be available. If clients need to take further actions for full resolution, put them here. We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.

  4. resolved Mar 11, 2025, 04:19 AM UTC

    This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

Read the full incident report →