WellSky experienced a minor incident on March 11, 2026 affecting CarePort Connect, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 11, 2026, 12:58 PM UTC
WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes
- monitoring Mar 11, 2026, 01:24 PM UTC
WellSky has resolved the issue causing degraded system performance. We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
- monitoring Mar 11, 2026, 02:36 PM UTC
WellSky has resolved the issue causing degraded system performance. We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
- resolved Mar 11, 2026, 04:04 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.