WellSky experienced a minor incident on October 13, 2026 affecting CarePort Transition, lasting 1d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 13, 2026, 04:57 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- investigating Oct 13, 2026, 04:59 PM UTC
WellSky is investigating an issue causing forms to not open. Next Update - within 30 minutes
- investigating Oct 13, 2026, 05:29 PM UTC
WellSky is investigating an issue causing forms to not open. Next Update - within 30 minutes
- identified Oct 13, 2026, 06:05 PM UTC
WellSky has identified the issue causing forms to not open and are currently working on a resolution. Next Update - 5 PM CT
- identified Oct 14, 2026, 05:51 AM UTC
WellSky has identified the issue causing forms to not open and are currently working on a resolution. Next Update - 11 AM CT on 10/14
- identified Oct 14, 2026, 03:58 PM UTC
WellSky has identified the issue causing forms to not open and are currently working on a resolution. Next Update - 8 PM CT
- resolved Oct 15, 2026, 03:15 AM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.