WellSky experienced a minor incident on September 29, 2025 affecting CarePort Discharge and CarePort Intake, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 29, 2025, 01:33 PM UTC
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality. Next Update - Posted to the Status Page within 30 minutes
- monitoring Sep 29, 2025, 02:11 PM UTC
WellSky has resolved the issue that was causing users to see the 'login session ended' error message. We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
- resolved Sep 29, 2025, 03:23 PM UTC
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.