University of Bristol had 10 outages in the last 2 years totaling 7885h 17m of downtime — averaging 0.4 incidents per month.
There were 10 University of Bristol outages since October 15, 2025 totaling 7885h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.
Microsoft Teams is currently seeing degraded performance. This is a known issue and has been acknowledged by Microsoft, who are actively working to resolve this.
We are aware of the issue where Year 5 dentistry students have lost access to number of systems such as Salud/Titanium and Radar. The issue is being investigated.
We are currently experiencing a power outage in St Augustine's Courtyard. The relevant teams are aware and investigating.
We are currently experiencing a power outage in Augustine's Courtyard. The relevant teams are aware and investigating.
Turnitin UK is currently experiencing an unexpected service incident, affecting both students and instructors. When attempting to open a Turnitin submission point, you may experience slow loading times and encounter a Gateway Timeout 504 error . We are liaising with the supplier to resolve the issue and will provide updates via the Digital Education blog https://blackboard.blogs.bristol.ac.uk/2026/05/19/open-turnitin-service-incident-19-may/ If you have any queries, please contact [email protected]
We are aware of network issues that are affecting the BDFI on Avon Street. The team are currently investigating.
We are currently investigating the incident
The cause of this issue was a fibre break which is being repaired by our 3rd party contractors. They have advised that they are still working on the cabling and it should be finished mid afternoon, but will require further testing next week. Connectivity to the BDFI should be restored
We are aware of ongoing issues with users not being able to access Network Filestores, MyERP, SITS:eVision, and the University Website. We are currently investigating and implementing a workaround while we look to resolve the issue.
SITS is now accessible.
The University website is also functioning as expected.
Departmental Filestore is working as expected.
We have been made aware of eduroam network issues at a number of NHS locations. This is only affecting wireless connection and is an NHS network issue. If you are having issues with network connection in an NHS location please contact the NHS IT team via [email protected] or 0117 342 3939
We are currently aware of an issue affecting the Print Release service. We have received multiple reports indicating that the service is either degraded or unavailable. This issue is under active investigation and we are working to restore full functionality as quickly as possible. Further updates will be provided as soon as they become available.
If you are a member of staff or a PGR student, and have lost access to systems from early April 2026, you may have outstanding mandatory training to complete in the Develop portal. You will still be able to access: • Develop • Halo • MS Teams • Outlook • UCards – To enter the university buildings You will NOT be able to access: • Library resources • MyERP • VPN and any systems behind that You can quickly check here to see the status of your cyber training, whether anything is outstanding: https://cybertrainingstatus.bristol.ac.uk/ For more information please see this SharePoint page: https://uob.sharepoint.com/sites/peopledevelopment/SitePages/Mandatory-Training.aspx The main Develop page can also be found here: https://develop.bristol.ac.uk/ilp/pages/login.jsf?faces-redirect=true Please allow 1 hour for access to be reinstated following completion of the training. If the issue persists after an hour, please contact the Service Desk: https://www.bristol.ac.uk/it-services/contacts/
Windows 10 has reached the end of support on October 14, 2025. If your personal computer is still on Windows 10, you will no longer be able to access University systems from your personal computer after 9 am on Thursday 16 October. To continue to access University systems, your computer will need to be running Windows 11. If your computer is compatible, please follow the prompts and instructions provided by Microsoft. If your computer is not compatible, then it may need to be replaced. Once upgraded, please follow the steps below to re-register your computer. If you’ve already upgraded your computer to Windows 11, you’ll need to re-register your computer to ensure our systems know that it has been upgraded. Instructions to re-register can be found here: https://www.bristol.ac.uk/it-services/university-services-on-personal-windows-device/ If you have any questions, please contact the IT Service Desk: https://www.bristol.ac.uk/it-services/contacts/