Resolved after 6 hours 21 minutes, affecting Printing (staff and students) and Other services (Other services — Bristol), on October 22, 2026.
The printing issue has now been resolved. All functionality has been restored, including Print via Email and all previously affected multi-function printers. Monitoring will continue as a precaution, however no further issues are currently expected.
Affected components
Update timeline
- investigating Oct 22, 2026, 10:12 AM UTC
We have identified an issue affecting the University's printing service. Users may experience difficulties when attempting to print, including login prompts or connectivity errors when using Print Release printers. We are actively investigating the issue and are working to identify the cause and restore normal service as quickly as possible.
- identified Oct 22, 2026, 10:42 AM UTC
Reports received confirming that multiple multifunction devices (MFDs) are currently unavailable across multiple sites. Some printers remain operational at this time, but investigations are ongoing, and updates will be provided as further information becomes available.
- monitoring Oct 22, 2026, 11:44 AM UTC
A fix has now been implemented, and improvements are beginning to be seen across the affected sites. The majority of printing services have now been restored. The remaining impact is currently limited to the Email to Print service and a small number of multi-function printers. Monitoring remains ongoing, and further updates will be provided as additional information becomes available.
- monitoring Oct 22, 2026, 03:56 PM UTC
The printing issue has now been resolved. All functionality has been restored, including Print via Email and all previously affected multi-function printers. Monitoring will continue as a precaution, however no further issues are currently expected.
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