Resolved after 1 hour 9 minutes, affecting myERP - Finance & HR system and Other services (Other services — Bristol), on July 13, 2026.
Further update below: We are currently experiencing an outage affecting the entire MyERP platform. At this time, there is a complete loss of service, and no users are able to access the MyERP environment. Our technical teams are actively investigating the issue as a top priority. We will provide further updates as soon as more information becomes available, including an estimated time for service restoration. Current User Impact Full system outage - MyERP not accessible We sincerely apologise for the disruption and appreciate your patience while we work with Unit4 (software provider) to restore service as quickly as possible. We will continue to share further updates here as soon as they are available. https://engage.cloud.microsoft/main/org/bristol.ac.uk/threads/eyJfdHlwZSI6IlRocmVhZCIsImlkIjoiMzk0MTk1MjE5MTgzMjA2NCJ9?trk_copy_link=V2
Affected components
Update timeline
- investigating Jul 13, 2026, 08:06 AM UTC
We are currently seeing reports of issues logging into ERP. Investigations are ongoing. Further updates to follow.
- investigating Jul 13, 2026, 08:18 AM UTC
Further update below: We are currently experiencing an outage affecting the entire MyERP platform. At this time, there is a complete loss of service, and no users are able to access the MyERP environment. Our technical teams are actively investigating the issue as a top priority. We will provide further updates as soon as more information becomes available, including an estimated time for service restoration. Current User Impact Full system outage - MyERP not accessible We sincerely apologise for the disruption and appreciate your patience while we work with Unit4 (software provider) to restore service as quickly as possible. We will continue to share further updates here as soon as they are available. https://engage.cloud.microsoft/main/org/bristol.ac.uk/threads/eyJfdHlwZSI6IlRocmVhZCIsImlkIjoiMzk0MTk1MjE5MTgzMjA2NCJ9?trk_copy_link=V2
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