University of Bristol incident

Shibboleth services unavailable

Resolved after 1 hour 28 minutes, affecting Other services and Other services (Other services — Bristol), on July 13, 2026.

identified Jul 13, 2026, 10:20 AM UTC

We are aware of a issue affecting Shibboleth services. Users are seeing an error "Shibboleth Identity Provider - Stale Request" This is affecting many library services, and other web services. We are investigating the issue and are working to resolve it as soon as possible.

Started
Jul 13, 2026, 10:20 AM UTC
Resolved
Jul 13, 2026, 11:48 AM UTC
Duration
1h 28m
Detected by Pingoru
Jul 13, 2026, 10:20 AM UTC

Affected components

Other servicesOther services (Other services — Bristol)

Update timeline

  1. identified Jul 13, 2026, 10:20 AM UTC

    We are aware of a issue affecting Shibboleth services. Users are seeing an error "Shibboleth Identity Provider - Stale Request" This is affecting many library services, and other web services. We are investigating the issue and are working to resolve it as soon as possible.

Your product runs on more than University of Bristol

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →