University of Bristol incident

UOB app: Bristol ready guide and To do list unavailable for some users

Resolved after 32 days 4 hours, affecting Other services and Other services (Other services — Bristol), on August 27, 2026.

identified Aug 27, 2026, 08:56 AM UTC

We are aware that some students are unable to access the Bristol Ready Guide and To-do list on the UOB app. https://www.bristol.ac.uk/students/new/university-bristol-app/ Our supplier is investigating the issue. If you are affected by this issue please ensure your device is running the latest updates, and that you have sufficient storage space . After running the updates please log out and back into the app. As a workaround you should be able to access the service online via your web browser https://app.bristol.ac.uk/

Started
Aug 27, 2026, 08:56 AM UTC
Resolved
Sep 28, 2026, 01:38 PM UTC
Duration
32d 4h
Detected by Pingoru
Aug 27, 2026, 08:56 AM UTC

Affected components

Other servicesOther services (Other services — Bristol)

Update timeline

  1. identified Aug 27, 2026, 08:56 AM UTC

    We are aware that some students are unable to access the Bristol Ready Guide and To-do list on the UOB app. https://www.bristol.ac.uk/students/new/university-bristol-app/ Our supplier is investigating the issue. If you are affected by this issue please ensure your device is running the latest updates, and that you have sufficient storage space . After running the updates please log out and back into the app. As a workaround you should be able to access the service online via your web browser https://app.bristol.ac.uk/

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