University of Bristol incident
Multiple networks impacted across multiple sites
Resolved after 23 hours 23 minutes, affecting Wireless network and Other services and 1 more, on September 16, 2026.
Services have been restored, we'll continue to monitor network coverage.
Affected components
Update timeline
- investigating Sep 16, 2026, 10:06 AM UTC
We are currently seeing issues reported with multiple networks across multiple sites. This is currently being investigated. Updates to follow.
- monitoring Sep 16, 2026, 12:25 PM UTC
Services have now returned however we are still monitoring the situation.
- identified Sep 16, 2026, 02:04 PM UTC
Following the major incident earlier that impacted our networks, support teams need to carry out some urgent remediation to prevent any further issues. This is expected to be completed later today and will result in an outage of wireless networks (unless in a Modern Network building) & VPN connections for roughly 20-60 minutes. Wired connections will remain unaffected We'll provide exact timings of the outage as soon as possible.
- identified Sep 16, 2026, 02:48 PM UTC
We are aware that network issues have re-surfaced. The work that was scheduled for later this afternoon has now been brought immediately forward.
- monitoring Sep 16, 2026, 08:40 PM UTC
Services have been restored, we'll continue to monitor network coverage.
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