University of Bristol incident

Multiple networks impacted across multiple sites

Resolved after 23 hours 23 minutes, affecting Wireless network and Other services and 1 more, on September 16, 2026.

monitoring Sep 16, 2026, 08:40 PM UTC

Services have been restored, we'll continue to monitor network coverage.

Started
Sep 16, 2026, 10:06 AM UTC
Resolved
Sep 17, 2026, 09:30 AM UTC
Duration
23h 23m
Detected by Pingoru
Sep 16, 2026, 10:06 AM UTC

Affected components

Wireless networkOther servicesOther services (Other services — Bristol)

Update timeline

  1. investigating Sep 16, 2026, 10:06 AM UTC

    We are currently seeing issues reported with multiple networks across multiple sites. This is currently being investigated. Updates to follow.

  2. monitoring Sep 16, 2026, 12:25 PM UTC

    Services have now returned however we are still monitoring the situation.

  3. identified Sep 16, 2026, 02:04 PM UTC

    Following the major incident earlier that impacted our networks, support teams need to carry out some urgent remediation to prevent any further issues. This is expected to be completed later today and will result in an outage of wireless networks (unless in a Modern Network building) & VPN connections for roughly 20-60 minutes. Wired connections will remain unaffected We'll provide exact timings of the outage as soon as possible.

  4. identified Sep 16, 2026, 02:48 PM UTC

    We are aware that network issues have re-surfaced. The work that was scheduled for later this afternoon has now been brought immediately forward.

  5. monitoring Sep 16, 2026, 08:40 PM UTC

    Services have been restored, we'll continue to monitor network coverage.

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