Resolved after 3 days 3 hours, affecting Other services and Other services (Other services — Bristol), on August 21, 2026.
We have been informed that SRS should be back up and running.
Affected components
Update timeline
- investigating Aug 21, 2026, 12:04 PM UTC
We are aware of issues affecting the Secure Research Service (SRS) this morning. Some users may experience slow performance or difficulties accessing the service. The issue has been reported and investigations are ongoing. We apologise for any inconvenience and will provide an update when more information is available. If you have any questions, please contact Customer support: [email protected]
- monitoring Aug 21, 2026, 01:37 PM UTC
We have been informed that SRS should be back up and running.
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