Resolved after 4 days 6 hours, affecting Other services and Other services (Other services — Bristol), on October 9, 2026.
We have seen reports of Co-Pilot being 'turned off for your organisation'. Further investigation has identified that this is an issue caused by Microsoft and not something UoB have had any control over. There are some workarounds that MAY work including using the browser version at https://copilot.microsoft.com or launching using the Co-Pilot chat icon in the top right hand corner of your browser.
Affected components
Update timeline
- identified Oct 09, 2026, 10:03 AM UTC
We have seen reports of Co-Pilot being 'turned off for your organisation'. Further investigation has identified that this is an issue caused by Microsoft and not something UoB have had any control over. There are some workarounds that MAY work including using the browser version at https://copilot.microsoft.com or launching using the Co-Pilot chat icon in the top right hand corner of your browser.
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