- Detected by Pingoru
- May 26, 2026, 11:56 AM UTC
- Resolved
- May 26, 2026, 06:16 PM UTC
- Duration
- 6h 19m
Affected: SMS, Latin America
Timeline · 6 updates
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investigating May 26, 2026, 11:56 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating May 26, 2026, 01:02 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 26, 2026, 02:47 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 26, 2026, 04:00 PM UTC
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 26, 2026, 06:01 PM UTC
We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved May 26, 2026, 06:16 PM UTC
The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 26, 2026, 12:13 AM UTC
- Resolved
- May 26, 2026, 09:21 AM UTC
- Duration
- 9h 8m
Affected: SMS, Latin America
Timeline · 5 updates
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investigating May 26, 2026, 12:13 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating May 26, 2026, 01:15 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 26, 2026, 03:18 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 26, 2026, 05:18 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved May 26, 2026, 09:21 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 05:17 PM UTC
- Resolved
- May 26, 2026, 12:24 AM UTC
- Duration
- 7h 6m
Affected: SMS, Europe
Timeline · 4 updates
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investigating May 25, 2026, 05:17 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 25, 2026, 06:19 PM UTC
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 25, 2026, 08:20 PM UTC
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Turkey and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved May 26, 2026, 12:24 AM UTC
The incident has been resolved and SMS delivery from Twilio to affected networks in Turkey is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 04:14 PM UTC
- Resolved
- May 26, 2026, 04:28 AM UTC
- Duration
- 12h 14m
Affected: Voice, APAC
Timeline · 6 updates
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investigating May 25, 2026, 04:14 PM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 25, 2026, 04:22 PM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 25, 2026, 05:23 PM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 25, 2026, 10:25 PM UTC
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Singapore Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 26, 2026, 12:27 AM UTC
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Singapore Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved May 26, 2026, 04:28 AM UTC
The incident has been resolved and voice calls from network subscribers on affected networks to a subset of Twilio Singapore Phone Numbers are operating normally.
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 03:47 PM UTC
- Resolved
- May 25, 2026, 08:30 PM UTC
- Duration
- 4h 43m
Affected: SMS, Middle East & Africa
Timeline · 4 updates
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investigating May 25, 2026, 03:47 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telekom network subscribers in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 25, 2026, 03:53 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Telkom network subscribers in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 25, 2026, 04:54 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telkom network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 25, 2026, 08:30 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Telkom network subscribers in South Africa is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 01:30 AM UTC
- Resolved
- May 25, 2026, 06:21 AM UTC
- Duration
- 4h 50m
Affected: Dialogflow US1
Timeline · 4 updates
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investigating May 25, 2026, 01:30 AM UTC
Our engineers have identified an issue with elevated latency conversing with Dialogflow CX agents via and are currently investigating. We expect to provide another update in 1h or as soon as more information becomes available.
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investigating May 25, 2026, 02:30 AM UTC
We are continuing to experience latency conversing with voice Dialogflow CX agents via . Our engineers are still investigating the issue with our partner. We will provide another update in 2 hours or as soon as more information becomes available.
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investigating May 25, 2026, 04:21 AM UTC
We are observing recovery and improvement in latency when conversing with Dialogflow CX agents via . We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 25, 2026, 06:21 AM UTC
We are no longer experiencing latency when conversing with Dialogflow CX agents via . This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 23, 2026, 04:26 PM UTC
- Resolved
- May 23, 2026, 04:26 PM UTC
- Duration
- —
Timeline · 1 update
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resolved May 23, 2026, 04:26 PM UTC
Between 15:17 and 15:33 UTC, the Verify Email channel was degraded, and customers might have experienced increased latencies and errors. This may have resulted in duplicate emails to be sent to users. The issue has now been resolved.
Read the full incident report →
- Detected by Pingoru
- May 23, 2026, 05:17 AM UTC
- Resolved
- May 23, 2026, 09:53 PM UTC
- Duration
- 16h 35m
Affected: SMS, APAC
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- May 22, 2026, 05:03 PM UTC
- Resolved
- May 22, 2026, 10:57 PM UTC
- Duration
- 5h 54m
Affected: MMS Short Code, North America
Timeline · 7 updates
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investigating May 22, 2026, 05:03 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating May 22, 2026, 06:03 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified May 22, 2026, 06:12 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 22, 2026, 07:12 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified May 22, 2026, 09:19 PM UTC
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring May 22, 2026, 09:39 PM UTC
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 22, 2026, 10:57 PM UTC
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 10:59 PM UTC
- Resolved
- May 22, 2026, 05:50 PM UTC
- Duration
- 18h 50m
Affected: SMS Toll-Free, North America
Timeline · 7 updates
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investigating May 21, 2026, 10:59 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 21, 2026, 11:55 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
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identified May 22, 2026, 01:51 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
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identified May 22, 2026, 05:49 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
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identified May 22, 2026, 01:54 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
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monitoring May 22, 2026, 03:50 PM UTC
We are observing recovery in SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
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resolved May 22, 2026, 05:50 PM UTC
We are no longer experiencing SMS delivery delays when sending messages to Viaero. This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 07:44 PM UTC
- Resolved
- May 21, 2026, 10:40 PM UTC
- Duration
- 2h 55m
Affected: SMS, Europe
Timeline · 3 updates
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investigating May 21, 2026, 07:44 PM UTC
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 21, 2026, 08:47 PM UTC
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 21, 2026, 10:40 PM UTC
The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and affected networks in France is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 05:35 PM UTC
- Resolved
- May 21, 2026, 10:12 PM UTC
- Duration
- 4h 36m
Affected: SMS Long Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
Timeline · 5 updates
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investigating May 21, 2026, 05:35 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 21, 2026, 05:54 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 21, 2026, 07:00 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 21, 2026, 08:10 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 21, 2026, 10:12 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes and Toll-Free Numbers to Viaero network subscribers in the United States is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 04:49 PM UTC
- Resolved
- May 21, 2026, 08:10 PM UTC
- Duration
- 3h 21m
Affected: SMS, Middle East & Africa
Timeline · 4 updates
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investigating May 21, 2026, 04:49 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 21, 2026, 05:15 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 21, 2026, 06:11 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Airtel network subscribers in Kenya and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 21, 2026, 08:10 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Airtel network subscribers in Kenya is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 10:10 AM UTC
- Resolved
- May 21, 2026, 03:17 PM UTC
- Duration
- 5h 7m
Affected: SMS, Latin America
Timeline · 5 updates
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investigating May 21, 2026, 10:10 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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investigating May 21, 2026, 11:10 AM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified May 21, 2026, 01:07 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Liberty Mobile network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 21, 2026, 02:09 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 21, 2026, 03:17 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Liberty Mobile network subscribers in Puerto Rico is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 05:27 AM UTC
- Resolved
- May 21, 2026, 11:45 AM UTC
- Duration
- 6h 18m
Affected: SMS, APAC
Timeline · 6 updates
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investigating May 21, 2026, 05:27 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to China Mobile network subscribers in Hong Kong. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 21, 2026, 05:28 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to China Mobile network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 21, 2026, 05:43 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to China Mobile network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 21, 2026, 07:43 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to China Mobile network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring May 21, 2026, 11:45 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to China Mobile network subscribers in Hong Kong and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
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resolved May 21, 2026, 11:45 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to China Mobile network subscribers in Hong Kong is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 06:36 PM UTC
- Resolved
- May 20, 2026, 11:41 PM UTC
- Duration
- 5h 4m
Affected: SMS, Latin America
Timeline · 6 updates
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investigating May 20, 2026, 06:36 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 20, 2026, 06:42 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 20, 2026, 07:42 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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identified May 20, 2026, 09:43 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Entel network subscribers in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
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monitoring May 20, 2026, 10:05 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Entel network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 20, 2026, 11:41 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Entel network subscribers in Peru is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 04:04 PM UTC
- Resolved
- May 20, 2026, 09:37 PM UTC
- Duration
- 5h 33m
Affected: SMS, Latin America
Timeline · 5 updates
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investigating May 20, 2026, 04:04 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Long Codes to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 20, 2026, 04:17 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Long Codes to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 20, 2026, 05:24 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Long Codes to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
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monitoring May 20, 2026, 07:31 PM UTC
We have observed a recovery in SMS delivery from Twilio Long Codes to Claro network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 20, 2026, 09:37 PM UTC
The incident has been resolved and SMS delivery from Twilio Long Codes to Claro Colombia is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 03:43 PM UTC
- Resolved
- May 21, 2026, 08:12 PM UTC
- Duration
- 1d 4h
Affected: SMS Long Code, North AmericaSMS Long Code, North AmericaMMS Long Code, North AmericaMMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaMMS Short Code, North AmericaMMS Toll-Free, North AmericaSMS Toll-Free, North AmericaMMS Toll-Free, North America
Timeline · 11 updates
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 01:52 PM UTC
- Resolved
- May 20, 2026, 06:14 PM UTC
- Duration
- 4h 21m
Affected: SMS, Middle East & Africa
Timeline · 5 updates
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investigating May 20, 2026, 01:52 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 20, 2026, 01:56 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 20, 2026, 02:57 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 20, 2026, 04:13 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 20, 2026, 06:14 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTN network subscribers in Nigeria is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 07:58 AM UTC
- Resolved
- May 27, 2026, 10:55 PM UTC
- Duration
- 7d 14h
Affected: SMS, Europe
Timeline · 20 updates
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 11:14 PM UTC
- Resolved
- May 20, 2026, 05:20 AM UTC
- Duration
- 6h 6m
Affected: SMS, Europe
Timeline · 5 updates
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investigating May 19, 2026, 11:14 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 20, 2026, 12:02 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 20, 2026, 01:03 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 20, 2026, 03:12 AM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Orange network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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resolved May 20, 2026, 05:20 AM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Orange network subscribers in France is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 10:35 PM UTC
- Resolved
- May 21, 2026, 10:31 PM UTC
- Duration
- 1d 23h
Affected: SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America
Timeline · 15 updates
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 08:16 PM UTC
- Resolved
- May 19, 2026, 11:24 PM UTC
- Duration
- 3h 8m
Affected: SMS, APAC
Timeline · 5 updates
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investigating May 19, 2026, 08:16 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to New Zealand. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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identified May 19, 2026, 08:33 PM UTC
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to New Zealand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
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monitoring May 19, 2026, 09:16 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to New Zealand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
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monitoring May 19, 2026, 11:23 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to New Zealand and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
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resolved May 19, 2026, 11:24 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to New Zealand is operating normally.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 06:42 PM UTC
- Resolved
- May 19, 2026, 07:37 PM UTC
- Duration
- 54m
Affected: Intelligent Alerts
Timeline · 3 updates
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identified May 19, 2026, 06:42 PM UTC
We are currently experiencing an issue with Intelligent Alerts. Our team is actively investigating and working on a resolution. We expect to provide another update in 1 hour as soon as more information becomes available.
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monitoring May 19, 2026, 07:11 PM UTC
The issue affecting Intelligent Alerts delivery has been resolved. Service has been fully restored. We will provide another update in 30 minutes or as soon as more information becomes available.
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resolved May 19, 2026, 07:37 PM UTC
The issue affecting Intelligent Alerts delivery has been resolved. Service has been fully restored. We apologize for any inconvenience.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 05:32 PM UTC
- Resolved
- May 20, 2026, 07:47 AM UTC
- Duration
- 14h 15m
Affected: Verify Silent Network Auth
Timeline · 9 updates
Read the full incident report →
