Twilio incident

SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger

Minor Resolved View vendor source →

Twilio experienced a minor incident on October 6, 2026 affecting SMS, Middle East & Africa, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 08:21 AM UTC
Resolved
Oct 06, 2026, 10:52 AM UTC
Duration
2h 31m
Detected by Pingoru
Oct 06, 2026, 08:21 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Oct 06, 2026, 08:21 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Oct 06, 2026, 09:06 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Oct 06, 2026, 10:52 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.