Twilio incident

SMS Delivery Delays from Twilio to Verizon United States

Minor Resolved View vendor source →

Twilio experienced a minor incident on October 8, 2026 affecting SMS Long Code, North America and SMS Long Code, North America and 1 more component, lasting 8h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 07:47 PM UTC
Resolved
Oct 09, 2026, 04:21 AM UTC
Duration
8h 33m
Detected by Pingoru
Oct 08, 2026, 07:47 PM UTC

Affected components

SMS Long Code, North AmericaSMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS Toll-Free, North America

Update timeline

  1. identified Oct 08, 2026, 07:47 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Oct 08, 2026, 08:50 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Oct 08, 2026, 10:50 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. monitoring Oct 09, 2026, 02:13 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved Oct 09, 2026, 04:21 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally.