Twilio incident
Delayed Messaging Logs and Status Callbacks in IE1 Region
Twilio experienced a minor incident on October 5, 2026 affecting SMS and Conversations and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 05, 2026, 08:50 AM UTC
We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, and Internally Routed Messages in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Oct 05, 2026, 09:04 AM UTC
We are actively investigating a data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Oct 05, 2026, 10:04 AM UTC
The data processing delay impacting the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
- resolved Oct 05, 2026, 11:04 AM UTC
The data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at this time.