Twilio incident
SMS Delivery Delays from Twilio to Banglalink Bangladesh
Twilio experienced a minor incident on October 3, 2026 affecting SMS, APAC, lasting 8h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 03, 2026, 11:07 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Oct 03, 2026, 12:13 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Oct 03, 2026, 02:14 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Oct 03, 2026, 06:03 PM UTC
We have observed a recovery in SMS delivery from Twilio to Banglalink network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Oct 03, 2026, 07:40 PM UTC
The incident has been resolved and SMS delivery from Twilio to Banglalink network subscribers in Bangladesh is operating normally.