TRM Labs Outage History

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TRM Labs had 53 outages in the last 2 years totaling 96h 51m of downtime — averaging 2.2 incidents per month.

There were 53 TRM Labs outages since October 22, 2025 totaling 96h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.trmlabs.com

Major June 12, 2026

Elevated error rates on Forensics and Transaction Monitoring APIs

Detected by Pingoru
Jun 12, 2026, 04:41 PM UTC
Resolved
Jun 12, 2026, 05:49 PM UTC
Duration
1h 8m
Affected: US - Forensics on WebEU - Forensics on WebUS - API - Transaction Monitoring
Timeline · 5 updates
  1. investigating Jun 12, 2026, 04:41 PM UTC

    We're investigated elevated error rates on Forensics and Transaction Monitoring APIs.

  2. investigating Jun 12, 2026, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 12, 2026, 04:44 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 12, 2026, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 12, 2026, 05:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 10, 2026

Elevated error rates on Forensics

Detected by Pingoru
Jun 10, 2026, 03:08 PM UTC
Resolved
Jun 10, 2026, 05:02 PM UTC
Duration
1h 53m
Affected: US - Forensics on Web
Timeline · 3 updates
  1. investigating Jun 10, 2026, 03:08 PM UTC

    We're investigating elevated error rates on Forensics on Web

  2. monitoring Jun 10, 2026, 04:12 PM UTC

    A fix has been implemented and we're monitoring the results.

  3. resolved Jun 10, 2026, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026

High latencies on Graph Visualizer and Wallet Screening APIs

Detected by Pingoru
Jun 09, 2026, 01:36 PM UTC
Resolved
Jun 09, 2026, 09:15 PM UTC
Duration
7h 39m
Affected: US - Forensics on WebEU - Forensics on WebUS - API - Wallet ScreeningEU - API - Wallet Screening
Timeline · 4 updates
  1. investigating Jun 09, 2026, 01:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 09, 2026, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 09, 2026, 04:29 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 09, 2026, 09:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 6, 2026

Elevated error rates for public APIs

Detected by Pingoru
Jun 06, 2026, 07:32 PM UTC
Resolved
Jun 07, 2026, 01:22 AM UTC
Duration
5h 50m
Affected: US - API - Wallet ScreeningUS - API - Transaction MonitoringEU - API - Wallet Screening
Timeline · 7 updates
  1. investigating Jun 06, 2026, 08:38 PM UTC

    Wallet Screening and TM2 APIs are seeing elevated error rates. We are investigating

  2. monitoring Jun 06, 2026, 08:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 06, 2026, 08:54 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 06, 2026, 09:21 PM UTC

    We are continuing to monitor for any further issues.

  5. investigating Jun 06, 2026, 09:43 PM UTC

    Wallet Screening and TM2 APIs are seeing elevated error rates. We are investigating

  6. monitoring Jun 06, 2026, 09:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jun 07, 2026, 01:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 29, 2026

Login issues with EU sites

Detected by Pingoru
May 29, 2026, 01:14 PM UTC
Resolved
May 29, 2026, 09:52 PM UTC
Duration
8h 37m
Affected: EU - Forensics on WebEU - Detect
Timeline · 3 updates
  1. identified May 29, 2026, 01:14 PM UTC

    We are aware of login issues preventing access to the EU instance. We have identified the root cause and are currently investigating a fix.

  2. monitoring May 29, 2026, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2026, 09:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Increased latencies on Forensics in EU

Detected by Pingoru
May 11, 2026, 09:55 AM UTC
Resolved
May 11, 2026, 03:08 PM UTC
Duration
5h 13m
Affected: EU - Forensics on Web
Timeline · 2 updates
  1. investigating May 11, 2026, 03:08 PM UTC

    We are currently investigating this issue.

  2. resolved May 11, 2026, 03:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 8, 2026

Elevated errors on Forensics

Detected by Pingoru
May 08, 2026, 04:43 PM UTC
Resolved
May 08, 2026, 05:17 PM UTC
Duration
34m
Affected: US - Forensics on Web
Timeline · 3 updates
  1. investigating May 08, 2026, 04:43 PM UTC

    The team is investigating an elevated rate of timeouts in the TRM UI.

  2. investigating May 08, 2026, 04:44 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 08, 2026, 10:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026

Graph Visualizer latency on exposure views

Detected by Pingoru
May 05, 2026, 05:37 PM UTC
Resolved
May 05, 2026, 05:49 PM UTC
Duration
12m
Affected: US - Forensics on Web
Timeline · 1 update
  1. investigating May 05, 2026, 05:37 PM UTC

    We are investigating reports of latency and timeouts in Graph Visualizer exposure views in TRM Forensics.

Read the full incident report →

Major April 23, 2026

Webhook delivery delays

Detected by Pingoru
Apr 23, 2026, 08:37 AM UTC
Resolved
Apr 23, 2026, 08:59 AM UTC
Duration
22m
Affected: US - API - Transaction Monitoring
Timeline · 4 updates
  1. investigating Apr 23, 2026, 08:37 AM UTC

    Delays in publishing webhooks

  2. identified Apr 23, 2026, 08:40 AM UTC

    We have identified the root cause, and are working on a fix.

  3. monitoring Apr 23, 2026, 08:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 23, 2026, 08:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 21, 2026

Wallet Screening and Transaction Monitoring experiencing high error rates and latencies

Detected by Pingoru
Apr 21, 2026, 04:19 PM UTC
Resolved
Apr 21, 2026, 08:30 PM UTC
Duration
4h 10m
Affected: US - API - Wallet ScreeningUS - API - Transaction Monitoring
Timeline · 4 updates
  1. investigating Apr 21, 2026, 04:34 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 21, 2026, 04:34 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 21, 2026, 05:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 08:30 PM UTC

    All systems remain healthy, resolving the incident.

Read the full incident report →

Critical April 20, 2026

Login failing on the EU site

Detected by Pingoru
Apr 20, 2026, 01:12 PM UTC
Resolved
Apr 20, 2026, 01:50 PM UTC
Duration
38m
Affected: EU - Forensics on Web
Timeline · 2 updates
  1. identified Apr 20, 2026, 01:45 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 20, 2026, 02:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Co-Case Agent unavailable

Detected by Pingoru
Apr 08, 2026, 06:50 AM UTC
Resolved
Apr 08, 2026, 08:50 AM UTC
Duration
2h
Affected: US - Forensics on Web
Timeline · 2 updates
  1. identified Apr 08, 2026, 06:50 AM UTC

    Co-Case Agent is currently unavailable due to an outage on a third-party provider.

  2. resolved Apr 08, 2026, 03:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 6, 2026

High latencies on Wallet Screening APIs

Detected by Pingoru
Apr 06, 2026, 07:21 PM UTC
Resolved
Apr 06, 2026, 07:31 PM UTC
Duration
9m
Affected: US - API - Wallet Screening
Timeline · 3 updates
  1. investigating Apr 06, 2026, 07:21 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 06, 2026, 07:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 06, 2026, 07:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

Delay in Forensics Address Transfers for UTXO Blockchains

Detected by Pingoru
Apr 01, 2026, 12:42 AM UTC
Resolved
Apr 01, 2026, 02:37 AM UTC
Duration
1h 54m
Affected: US - Forensics on WebEU - Forensics on Web
Timeline · 4 updates
  1. identified Apr 01, 2026, 12:42 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 01, 2026, 01:14 AM UTC

    Forensics data for Bitcoin address transfers is currently not updating in real time. Customers investigating Bitcoin transactions may see stale or incomplete transfer data when using the Forensics product.

  3. monitoring Apr 01, 2026, 01:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 01, 2026, 02:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 27, 2026

Limited Forensics address transfer delays

Detected by Pingoru
Mar 27, 2026, 02:44 AM UTC
Resolved
Mar 27, 2026, 04:40 AM UTC
Duration
1h 56m
Affected: US - Forensics on WebEU - Forensics on Web
Timeline · 3 updates
  1. identified Mar 27, 2026, 02:44 AM UTC

    We are currently experiencing delays in Forensics address transfers for the following chains: Cardano, Cosmos, Elrond, Tezos, TON Protocol, Unichain, Stellar, and Ripple.

  2. monitoring Mar 27, 2026, 03:15 AM UTC

    Delay has been remediated; we are monitoring the situation closely.

  3. resolved Mar 27, 2026, 04:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 26, 2026

Increased latency on Transaction Monitoring requests

Detected by Pingoru
Mar 26, 2026, 04:06 PM UTC
Resolved
Mar 27, 2026, 02:04 PM UTC
Duration
21h 58m
Affected: US - API - Transaction Monitoring
Timeline · 4 updates
  1. investigating Mar 26, 2026, 05:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 26, 2026, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 26, 2026, 05:53 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 27, 2026, 02:04 PM UTC

    We are continuing to monitor for any further issues.

Read the full incident report →

Minor March 26, 2026

Elevated API Errors

Detected by Pingoru
Mar 26, 2026, 12:07 AM UTC
Resolved
Mar 26, 2026, 01:41 AM UTC
Duration
1h 33m
Affected: US - Forensics on WebUS - API - Transaction Monitoring
Timeline · 3 updates
  1. investigating Mar 26, 2026, 12:07 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Mar 26, 2026, 01:24 AM UTC

    We have fixed the networking issue and errors have resolved. We are actively monitoring.

  3. resolved Mar 26, 2026, 01:41 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor March 24, 2026

Elevated error rates on Wallet Screening API

Detected by Pingoru
Mar 24, 2026, 12:47 PM UTC
Resolved
Mar 24, 2026, 07:11 PM UTC
Duration
6h 24m
Affected: US - API - Wallet Screening
Timeline · 2 updates
  1. investigating Mar 24, 2026, 12:47 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 24, 2026, 07:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 23, 2026

Higher than usual error rates on Wallet Screening

Detected by Pingoru
Mar 23, 2026, 09:13 PM UTC
Resolved
Mar 24, 2026, 05:48 AM UTC
Duration
8h 34m
Affected: US - API - Wallet Screening
Timeline · 3 updates
  1. investigating Mar 23, 2026, 09:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 23, 2026, 11:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 24, 2026, 05:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 13, 2026

Elevated error rates on WS API

Detected by Pingoru
Mar 13, 2026, 04:09 PM UTC
Resolved
Mar 13, 2026, 11:26 PM UTC
Duration
7h 17m
Affected: US - API - Wallet Screening
Timeline · 3 updates
  1. investigating Mar 13, 2026, 04:09 PM UTC

    We are currently investigating increased error rates on WS API.

  2. monitoring Mar 13, 2026, 04:24 PM UTC

    All error rates are normal and we are monitoring the situation and root-causing the alert.

  3. resolved Mar 13, 2026, 11:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 10, 2026

Degraded WS API

Detected by Pingoru
Mar 10, 2026, 05:15 PM UTC
Resolved
Mar 10, 2026, 06:00 PM UTC
Duration
44m
Affected: US - API - Wallet Screening
Timeline · 3 updates
  1. investigating Mar 10, 2026, 05:26 PM UTC

    We are investigating metrics indicating degraded WS API performance.

  2. monitoring Mar 10, 2026, 05:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 11, 2026, 10:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 6, 2026

TRM is seeing data freshness issues for some recent datasets

Detected by Pingoru
Mar 06, 2026, 06:32 PM UTC
Resolved
Mar 06, 2026, 08:05 PM UTC
Duration
1h 32m
Affected: US - Forensics on Web
Timeline · 3 updates
  1. investigating Mar 06, 2026, 06:32 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 06, 2026, 07:02 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 06, 2026, 08:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 26, 2026

Higher response latencies observed on Wallet Screening

Detected by Pingoru
Feb 26, 2026, 05:55 PM UTC
Resolved
Feb 27, 2026, 12:17 AM UTC
Duration
6h 22m
Affected: US - API - Wallet Screening
Timeline · 3 updates
  1. investigating Feb 26, 2026, 07:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 26, 2026, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 27, 2026, 12:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 25, 2026

TRM is experiencing freshness issues for exposure data in Forensics

Detected by Pingoru
Feb 25, 2026, 12:02 AM UTC
Resolved
Feb 25, 2026, 12:04 AM UTC
Duration
2m
Affected: US - Forensics on WebEU - Forensics on Web
Timeline · 3 updates
  1. investigating Feb 24, 2026, 05:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 25, 2026, 07:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 25, 2026, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →