TRM Labs incident

Wallet Screening API - degraded performance detected

Resolved after 2 hours 10 minutes, affecting US - API - Wallet Screening and EU - API - Wallet Screening, on September 4, 2026.

monitoring Sep 04, 2026, 01:08 AM UTC

We are continuing to monitor for any further issues.

Started
Sep 04, 2026, 12:49 AM UTC
Resolved
Sep 04, 2026, 02:59 AM UTC
Duration
2h 10m
Detected by Pingoru
Sep 04, 2026, 12:49 AM UTC

Affected components

US - API - Wallet ScreeningEU - API - Wallet Screening

Update timeline

  1. monitoring Sep 04, 2026, 12:49 AM UTC

    We are investigating an issue causing an elevated rate of HTTP errors for Wallet Screening. The issue has been mitigated, and our engineering team is actively assessing the scope and cause of the issue.

  2. monitoring Sep 04, 2026, 01:08 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 04, 2026, 02:59 AM UTC

    We've identified the root cause and have implemented a fix.

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