TRM Labs incident

ARC Transfer Screenings Stuck

Resolved after 2 hours 57 minutes, affecting US - API - Transaction Monitoring, on September 10, 2026.

resolved Sep 10, 2026, 08:58 PM UTC

We've determined that the failure rate seen on Transaction Monitoring was inaccurate and driven by an influx of invalid Arc transfers. No outage identified.

Started
Sep 10, 2026, 06:01 PM UTC
Resolved
Sep 10, 2026, 08:58 PM UTC
Duration
2h 57m
Detected by Pingoru
Sep 10, 2026, 06:01 PM UTC

Affected components

US - API - Transaction Monitoring

Update timeline

  1. identified Sep 10, 2026, 06:01 PM UTC

    All ARC transfers within the ~last hour are unable to be resolved within our backend and do not complete screening. We have escalated the issue to the third-party dependency and are working on a fix.

  2. resolved Sep 10, 2026, 08:58 PM UTC

    We've determined that the failure rate seen on Transaction Monitoring was inaccurate and driven by an influx of invalid Arc transfers. No outage identified.

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