TRM Labs incident

Elevated API errors and data loading issues in US and EU

Resolved on October 26, 2026.

resolved Oct 26, 2026, 05:23 PM UTC

On October 26, 2026, customers experienced elevated API errors and slow or failed data loading in Forensics, Transaction Monitoring (TM2), and Wallet Screening in the US and EU. We applied a fix, error rates recovered, and customers confirmed that affected features were working again.

Started
Oct 26, 2026, 04:42 PM UTC
Resolved
Oct 26, 2026, 04:42 PM UTC
Duration
–
Detected by Pingoru
Oct 26, 2026, 04:42 PM UTC

Update timeline

  1. resolved Oct 26, 2026, 05:23 PM UTC

    On October 26, 2026, customers experienced elevated API errors and slow or failed data loading in Forensics, Transaction Monitoring (TM2), and Wallet Screening in the US and EU. We applied a fix, error rates recovered, and customers confirmed that affected features were working again.

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