TRM Labs incident

Wallet Screening & Transaction Monitoring API outage in EU region

Resolved after 1 hour 17 minutes, affecting EU - API - Wallet Screening and EU - API - Transaction Monitoring, on November 4, 2026.

monitoring Nov 04, 2026, 02:02 PM UTC

We have deployed a fix and are currently monitoring the API's.

Started
Nov 04, 2026, 01:47 PM UTC
Resolved
Nov 04, 2026, 03:05 PM UTC
Duration
1h 17m
Detected by Pingoru
Nov 04, 2026, 01:47 PM UTC

Affected components

EU - API - Wallet ScreeningEU - API - Transaction Monitoring

Update timeline

  1. identified Nov 04, 2026, 01:47 PM UTC

    Wallet Screening and Transaction Monitoring API's are currently unavailable with in the EU region. We are aware of the cause and are deploying a solution.

  2. monitoring Nov 04, 2026, 02:02 PM UTC

    We have deployed a fix and are currently monitoring the API's.

  3. resolved Nov 04, 2026, 03:05 PM UTC

    We have confirmed the deployed fix has resolved the API outage.

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