Resolved after 2 hours 48 minutes, on September 4, 2026.
We deployed a fix and validated that the environment switch flow now routes correctly and opens the environment switcher, as expected.
Update timeline
- investigating Sep 04, 2026, 01:15 AM UTC
We’re investigating an issue preventing some users from switching between customer environments. Other functionality may be available, but switching environments is currently affected. As a workaround in the meantime, users can log out and and log back into the environment they wish to switch to.
- monitoring Sep 04, 2026, 04:02 AM UTC
We deployed a fix and validated that the environment switch flow now routes correctly and opens the environment switcher, as expected.
- resolved Sep 04, 2026, 04:03 AM UTC
Issue is fixed
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