Resolved after 14 hours 27 minutes, affecting US - Detect, on September 17, 2026.
Between September 13 at 02:08am UTC and September 17 at approximately 05:45am UTC, some Beacon Network alerts were delayed and did not reach customers as expected. Alert delivery has been restored, and all alerts from the affected period have now been delivered. No alert data was lost, although affected alerts may have arrived later than usual and in a burst. We apologize for the disruption. We are continuing to monitor the service and reviewing our alerting and workflow safeguards to help prevent a recurrence.
Affected components
Update timeline
- monitoring Sep 17, 2026, 06:46 AM UTC
Between September 13 at 02:08am UTC and September 17 at approximately 05:45am UTC, some Beacon Network alerts were delayed and did not reach customers as expected. Alert delivery has been restored, and all alerts from the affected period have now been delivered. No alert data was lost, although affected alerts may have arrived later than usual and in a burst. We apologize for the disruption. We are continuing to monitor the service and reviewing our alerting and workflow safeguards to help prevent a recurrence.
- resolved Sep 17, 2026, 09:14 PM UTC
Systems are stable. Closing the incident.
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