TRM Labs incident

Delayed Detect Alerts and Email Notifications

Critical Ongoing View vendor source →

TRM Labs is currently experiencing a critical incident affecting EU - Detect and US - Detect, which began 18h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 10:00 PM UTC
Resolved
Ongoing
Duration
● 18h 24m
Detected by Pingoru
Oct 20, 2026, 10:00 PM UTC

Affected components

EU - DetectUS - Detect

Update timeline

  1. monitoring Oct 21, 2026, 07:17 AM UTC

    Beginning October 20, 2026, at 6:03 PM EDT, an issue interrupted processing of certain Detect evaluations, alerts, and email notifications in the US and EU regions. Real-time Detect evaluation remained operational. US processing was restored on October 21 at 2:40 AM EDT. We are restoring processing in the EU region and verifying recovery of queued work.

  2. monitoring Oct 21, 2026, 07:28 AM UTC

    All detect regions are confirmed operational