TRM Labs incident

Elevated API Errors

Resolved after 7 hours 32 minutes, on August 22, 2026.

monitoring Aug 22, 2026, 04:35 AM UTC

The elevated API errors affecting some API Insights routes have subsided, and we are currently monitoring the service. During the incident, some requests experienced delays or 30-second timeouts. Engineering and our database team are continuing to monitor the system.

Started
Aug 22, 2026, 03:59 AM UTC
Resolved
Aug 22, 2026, 11:31 AM UTC
Duration
7h 32m
Detected by Pingoru
Aug 22, 2026, 03:59 AM UTC

Update timeline

  1. investigating Aug 22, 2026, 03:59 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Aug 22, 2026, 04:35 AM UTC

    The elevated API errors affecting some API Insights routes have subsided, and we are currently monitoring the service. During the incident, some requests experienced delays or 30-second timeouts. Engineering and our database team are continuing to monitor the system.

  3. resolved Aug 22, 2026, 11:31 AM UTC

    This incident has been resolved.

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